Troubleshooting

Separate install patch failures from runtime stream, emoji, and paste issues. Collect versions and error text before you edit vendor files by hand.

After an EasySocial update

EasySocial updates overwrite patched files. Take a backup or use staging. Update EasySocial as StackIdeas documents, then update or reinstall RCA EasySocial Compat so patches run again. Read install messages for success or target-changed warnings. Clear Joomla cache, opcode cache, and CDN if present. Retest login, stream, photos, stories, article publish and edit, emoji, and paste.

If install warns targets changed

That means EasySocial’s files no longer match expected patch points. Note EasySocial version and the exact warning. Email This email address is being protected from spambots. You need JavaScript enabled to view it. with that text. Do not hand-edit EasySocial core blindly while guessing patch offsets.

Article stream duplicates returned

Confirm Compat is still enabled. Clear cache. If you disabled Compat earlier, re-enable it and retest with one publish and two edits on the same article. Confirm you are looking at the article app stream, not unrelated activity types.

Pages still fatal after install

Read install messages. If patches did not apply, the fatal may be an unpatched path on your EasySocial build. Send exact PHP error text with versions. Partial patch success still leaves other break points unfixed.

Paste does nothing

Confirm Enable story photo paste is Yes. Confirm you are in the story composer. Confirm the clipboard actually holds an image file. Text links do not count. Clear cache and hard-refresh. Confirm the old Photo Paste plugin is not still loaded beside Compat.

Old emoji grid still appears

Remove stale template overrides for smileys or story layouts. Confirm EasySocial emoticons are enabled. Clear cache and hard-refresh. Test after Compat 1.2.3 or newer where picker assets load through document APIs.

Uninstall or disable surprises

Disabling Compat can restore EasySocial default stream_create and stream_update behavior over time depending on parameters. Test article publishing after disable. Restoring patched files may require .rca-orig copies or site backup if you need vendor originals back.