Support covers installation, configuration, and defects on supported Joomla versions for licensed sites.
Confirm module and branch visibility plugin versions from the Joomla updater. Clear site cache. Note your module instance id, anchor menu item title and Itemid, visibility scope setting, template name, and one URL where behavior is wrong.
Shipped manual pages live under the extension package docs/manual/ and mirror the RCA Menu Scope Docs article set on recreatinganew.com when published.
Use your RCA support channel or the contact path listed on your license confirmation for pro extensions.