Support

Community support for RCA JEA Basic is best-effort on the free line.

Before you contact support

Record pkg_rca_jea_basic version, Joomla version, PHP version, and whether the issue is admin or frontend. Capture a screenshot or relevant log lines from administrator/logs or your PHP error log.

Contact

Email This email address is being protected from spambots. You need JavaScript enabled to view it. with the details above and a staging URL when you can reproduce there. Live property sites should keep backups before applying fixes suggested in reply.